Help Desk for IIS

Help Desk for IIS 2.0 is a web-based software solution for delivering customer service. You can easily install it on your web server as an ISAPI extension for MS Internet Information Services. Your customers and technicians do not require any additional software except web browser. Software allows you to work from anywhere – at your desk, at home or on the road. You can access all the features through a web browser on any operating system. It’s a knowledge based program where you can place all common questions. There is no limit of users. You can create as many user logins as per your business requirement. All the information is stored in a relational database. Web pages are produced by server-side ISAPI extension. The program is fully secure by password protection with strong cryptographic algorithm.

Help Desk for IIS improves overall productivity of your IT service team within less time and money. It keeps your company more organized and hence improves efficiency.

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Help Desk for IIS gives you the ability to improve productivity of your IT service team. It keeps your company organized and efficient.
- Web based. Works from anywhere, whether you are at your desk, on the road, or working from home. All features of Help Desk for IIS can be accessed though a web browser on virtually any operating system.
- It's an ISAPI extension for Microsoft Internet Information Services. You can easily install it on your web server.
- Knowledge base. All common questions can be placed into knowledge base. The overall productivity of your IT service team may increase, which is easily converted to less frustration, saved time and money.
- Unlimited users. Create as many user logins as your business needs.
- Firebird Database Server. All information is stored in a relational database, and the web pages themselves are produced by server-side ISAPI extension.
- Password protection with strong cryptographic algorithm.
- Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista.